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Patient Access Representative - Family Practice

Company Name:
PeaceHealth
Req ID:
35623
About PeaceHealth
PeaceHealth, based in Vancouver, Wash., is a not-for-profit Catholic health system offering care to communities in Washington, Oregon, and Alaska. PeaceHealth has approximately 16,000 caregivers, a multi-specialty medical group practice with more than 800 physicians and providers, a comprehensive laboratory system, and nine medical centers serving both urban and rural communities throughout the Northwest. In 1890, Sisters of St. Joseph of Peace founded what has become PeaceHealth. Today, PeaceHealth is the legacy of its founding Sisters and continues to serve communities when invited to do so with a spirit of collaboration and stewardship. This is The Spirit of Healing-The Spirit of PeaceHealth.
Department:
Family Practice Main (4000)
JOB SUMMARY
Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services.
ESSENTIAL FUNCTIONS
1. Pre-registers/registers patients with accurate patient demographic, financial data. Upon registration, address co-pay, co-insurance, for scheduled appointment/procedure, etc.
2. Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
3. Stays current with insurance requirements.
5. Responds to customer's inquiries in a timely and professional manner.
6. Assists with departmental coverage as needed.
7. Manages daily appointment schedules which may include reminder calls and calling all referrals.
8. Performs other duties as assigned.
QUALIFICATIONS
Education:
High School diploma or equivalent required.
Experience/Training:
One year of medical office or related experience required.
Demonstrated knowledge of Medical Terminology and CPT/ICD9 coding preferred.
Knowledge of insurance process and regulations preferred.
Other Skills:
Experience with Microsoft Office applications, including Word, Excel and Outlook preferred.
Must be able to manage conflict effectively and professionally.
Excellent time management skills, with an emphasis on meeting time sensitive deadlines.
Location:
Eugene, OR
Job Category:
Administrative
Shift:
Day
Shift Length:
8 Hours
FTE:
0.8
Work Type:
Part Time
Salary range starts at:
$13.05
Required Certifications/Licensure:
The above information on this description has been designed to indicate the general nature and level of work performed within this job class. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of caregivers assigned to this job.
To learn more about PeaceHealth, please visit us on Facebook or LinkedIn .
Posting Notes: Eugene, OR -- Administrative -- Part Time -- FAMILY PRACTICE SVCS
Company Description:
As the premiere health care system in the Northwest, consistent with our mission and heritage, PeaceHealth is known for a healing culture that is patient-centered and family friendly. At PeaceHealth, the fulfillment of our Mission is our shared purpose. It drives all that we are and all that we do. To those who embrace the spirit of these words and our commitment to Exceptional Medicine and Compassionate Care, we offer the opportunity to learn and grow as a member of the PeaceHealth family. Join our team of caregivers who serve patients and their families to provide healing care for the mind, body and spirit.

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