Exhibit Services Manager: Sponsor Fulfillment Lead
5.
0 Eugene, OR Eugene, OR Full-time Full-time $45,000 - $55,000 a year $45,000 - $55,000 a year INTERESTED CANDIDATES MUST APPLY THROUGH OUR ONLINE SYSTEM HERE:
https:
//careers.
uoregon.
edu/en-us/job/533252/exhibit-services-manager-sponsor-fulfillment-lead Application review begins January 31, 2024; open until filled.
In addition to salary, The University of Oregon offers a robust benefits package for eligible employees (including health insurance, life insurance, state retirement plans, paid time off and a staff tuition benefit!).
To see the full list of benefits, please visit:
https:
//hr.
uoregon.
edu/about-benefits OUR TEAM University of Oregon Continuing and Professional Education (CPE) connects UO with regional communities.
Working in partnership with UO schools and colleges, selected vendors, and national credentialing associations, CPE serves the public by enabling learning outside of the traditional university setting.
Participants do not have to be admitted students at the University of Oregon to participate in CPE programs.
Individuals can access vibrant professional development opportunities, lifelong learning enrichment courses, and community engagement activities that serve nearly 5,000 participants annually at local continuing ed programs.
Through CPE's mission to produce or aid in the delivery of educational programs for purposes of lifelong learning and professional development, the Conference Services sub-unit provides an important resource to this mission in two ways:
first, by providing specialized operational support to academic departments, individual faculty members in their hosting of on-campus events and noncredit workshops, or other auxiliary units (e.
g.
UO Housing); second, by providing technically-sophisticated and integrated conference management and customer service solutions to externally-facing professional associations for the administration and production of educational conferences and tradeshows (both small and large-scale:
10,000
attendees).
Continuing and Professional Education programs are self-supported and fee-based; they do not use state dollars.
CPE reports to the Division of Student Services and Enrollment Management.
WHAT WILL YOU DO AS A TRADESHOW LEAD? The Exhibits and Corporate Engagement Department is a core service area within Conference Services responsible for exhibit and sponsorship sales, and the associated fulfillment and management functions, for contracted events and meetings.
The department also facilities and supports the fulfillment of operations and logistics duties across other core service areas during pre-planning and onsite deployment.
Members of this department deliver a full range of services that include, but are not limited to, sales and outreach, sales database maintenance and expansion, sponsorship and branding opportunities definition and fulfillment, web-based application/contract development, website content definition and maintenance, floor plan development and management, digital and print collateral definition and design, communication development, email/phone customer service, client relations, and onsite logistics.
As an Exhibit Services Manager:
Event Display and Installation Lead, you will:
function as the primary client contact for all sponsor-related needs participate in the establishment of sponsorship packages coordinate with vendors and contractors establish entitlement tracking practices monitor the fulfillment of entitlements onsite fulfill pre-conference and onsite sales maintain and manage exhibitor/sponsor relationships provide exceptional customer service participate in exhibit floor plan development collaborate with exhibit team members for interactive website implementations, communications, data management, and exhibit/sponsor staff registration.
support logistics, operations, and vendor interface.
direct work teams in relation to specific project delivery travel between 30-45 nights per year to event locations.
WHO WILL YOU WORK WITH? You will report directly to the Associate Director of Conference Services, and work collaboratively with other team and staff members.
You will also be responsible for supervising 1-3 classified temps, and some lead work/oversight oversight of 2 professional staff and 5 student staff.
DESIRED ATTRIBUTES Ideal candidates will meet our minimum requirements, possess the professional competencies and have a few of our preferred qualifications.
Minimum Requirements Bachelor's Degree or equivalent education and experience in the meeting planning/events industry.
Two years of experience in one or more of the following areas:
Events and meetings industry Project management Sponsor management Client representation Professional Competencies Ability to build and maintain relationships while working effectively with colleagues, clients, and sponsors from a variety of diverse backgrounds.
Independent judgment, and ability to effectively interact with a wide range of internal and external audiences.
Excellent communication skills - ability to communicate with different audiences through different channels.
Independence and creativity in project management and implementation.
Ability to create, learn, and follow processes, demonstrated good judgment on when and how to deviate from processes and/or identify and escalate issues.
Adaptable and able to thrive in fast-paced, agile work environments demonstrating flexibility and resilience.
Preferred Qualifications Experience leading or participating in an events team focused on exhibits and sponsorship sales and fulfillment from project inception through onsite deployment.
Experience managing suppliers, such as General Services Contractors in the tradeshow industry.
Experience managing customer service operations or serving as a team member in a customer service role.
Meetings certification or relevant coursework.
All offers of employment are contingent upon successful completion of a background inquiry.
Job Type:
Full-time Pay:
$45,000.
00 - $55,000.
00 per year
Benefits:
Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Tuition reimbursement Vision insurance Schedule:
8 hour shift Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Eugene, OR Eugene, OR Full-time Full-time $45,000 - $55,000 a year $45,000 - $55,000 a year INTERESTED CANDIDATES MUST APPLY THROUGH OUR ONLINE SYSTEM HERE:
https:
//careers.
uoregon.
edu/en-us/job/533252/exhibit-services-manager-sponsor-fulfillment-lead Application review begins January 31, 2024; open until filled.
In addition to salary, The University of Oregon offers a robust benefits package for eligible employees (including health insurance, life insurance, state retirement plans, paid time off and a staff tuition benefit!).
To see the full list of benefits, please visit:
https:
//hr.
uoregon.
edu/about-benefits OUR TEAM University of Oregon Continuing and Professional Education (CPE) connects UO with regional communities.
Working in partnership with UO schools and colleges, selected vendors, and national credentialing associations, CPE serves the public by enabling learning outside of the traditional university setting.
Participants do not have to be admitted students at the University of Oregon to participate in CPE programs.
Individuals can access vibrant professional development opportunities, lifelong learning enrichment courses, and community engagement activities that serve nearly 5,000 participants annually at local continuing ed programs.
Through CPE's mission to produce or aid in the delivery of educational programs for purposes of lifelong learning and professional development, the Conference Services sub-unit provides an important resource to this mission in two ways:
first, by providing specialized operational support to academic departments, individual faculty members in their hosting of on-campus events and noncredit workshops, or other auxiliary units (e.
g.
UO Housing); second, by providing technically-sophisticated and integrated conference management and customer service solutions to externally-facing professional associations for the administration and production of educational conferences and tradeshows (both small and large-scale:
10,000
attendees).
Continuing and Professional Education programs are self-supported and fee-based; they do not use state dollars.
CPE reports to the Division of Student Services and Enrollment Management.
WHAT WILL YOU DO AS A TRADESHOW LEAD? The Exhibits and Corporate Engagement Department is a core service area within Conference Services responsible for exhibit and sponsorship sales, and the associated fulfillment and management functions, for contracted events and meetings.
The department also facilities and supports the fulfillment of operations and logistics duties across other core service areas during pre-planning and onsite deployment.
Members of this department deliver a full range of services that include, but are not limited to, sales and outreach, sales database maintenance and expansion, sponsorship and branding opportunities definition and fulfillment, web-based application/contract development, website content definition and maintenance, floor plan development and management, digital and print collateral definition and design, communication development, email/phone customer service, client relations, and onsite logistics.
As an Exhibit Services Manager:
Event Display and Installation Lead, you will:
function as the primary client contact for all sponsor-related needs participate in the establishment of sponsorship packages coordinate with vendors and contractors establish entitlement tracking practices monitor the fulfillment of entitlements onsite fulfill pre-conference and onsite sales maintain and manage exhibitor/sponsor relationships provide exceptional customer service participate in exhibit floor plan development collaborate with exhibit team members for interactive website implementations, communications, data management, and exhibit/sponsor staff registration.
support logistics, operations, and vendor interface.
direct work teams in relation to specific project delivery travel between 30-45 nights per year to event locations.
WHO WILL YOU WORK WITH? You will report directly to the Associate Director of Conference Services, and work collaboratively with other team and staff members.
You will also be responsible for supervising 1-3 classified temps, and some lead work/oversight oversight of 2 professional staff and 5 student staff.
DESIRED ATTRIBUTES Ideal candidates will meet our minimum requirements, possess the professional competencies and have a few of our preferred qualifications.
Minimum Requirements Bachelor's Degree or equivalent education and experience in the meeting planning/events industry.
Two years of experience in one or more of the following areas:
Events and meetings industry Project management Sponsor management Client representation Professional Competencies Ability to build and maintain relationships while working effectively with colleagues, clients, and sponsors from a variety of diverse backgrounds.
Independent judgment, and ability to effectively interact with a wide range of internal and external audiences.
Excellent communication skills - ability to communicate with different audiences through different channels.
Independence and creativity in project management and implementation.
Ability to create, learn, and follow processes, demonstrated good judgment on when and how to deviate from processes and/or identify and escalate issues.
Adaptable and able to thrive in fast-paced, agile work environments demonstrating flexibility and resilience.
Preferred Qualifications Experience leading or participating in an events team focused on exhibits and sponsorship sales and fulfillment from project inception through onsite deployment.
Experience managing suppliers, such as General Services Contractors in the tradeshow industry.
Experience managing customer service operations or serving as a team member in a customer service role.
Meetings certification or relevant coursework.
All offers of employment are contingent upon successful completion of a background inquiry.
Job Type:
Full-time Pay:
$45,000.
00 - $55,000.
00 per year
Benefits:
Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Tuition reimbursement Vision insurance Schedule:
8 hour shift Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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