Customer Service Representative
Dental Sleep Profits Dental Sleep Profits Eugene, OR Eugene, OR Full-time Full-time $20 - $22 an hour $20 - $22 an hour 10 days ago 10 days ago 10 days ago Department:
Customer Support Reporting Location:
Hybrid Weekly Hours:
40 Weekly Shift:
Mon-Thurs, in-office work hours 9am - 1pm, Fri work from home Hourly Rate:
$20.
00 - $22.
00 (DOE) Essential Functions & Duties:
Create sales funnel pages, social media ads, and account location (i.
e.
dashboard) for clients, as well as a variety of client-facing documents and videos.
Must have personal facebook account and Oregon Drivers License Communicate with clients and provide support during the onboarding process Work independently and collaboratively to resolve client concerns Serve as a liaison between clients and upper management Provide exceptional client support via chat, email, video, and phone channels Offer solutions quickly and be conscious of their time as well as your own Special projects and other duties as assigned This job is for you if:
You're outgoing and enjoy speaking with and assisting others You're a self-starter with a great attitude who enjoys solving problems and taking on challenges You take ownership of your role and demonstrate your value through dependability and work ethic You're willing to put in the time and effort it takes to develop yourself and grow in your role You can think on your feet, enjoy learning new things and researching using online tools You communicate clearly and listen carefully.
You can explain just about anything to anyone, and you're capable of successfully providing solutions through chat, email, video, and phone.
You're organized and capable of tracking multiple tasks simultaneously Job Requirements:
Experience with Microsoft Office Suite required.
Experience with Meta (Facebook/IG) Ads Management preferred.
Minimum of two years' experience in a customer relations role required.
Must be able to attend quarterly team meetings in the Eugene/Springfield area.
Dependable, reliable, and trustworthy Friendly and professional - explain and educate clients in a helpful way Interest in learning - become the subject matter expert people rely on Excellent verbal and written communication Ability to handle confidential information Organized and Detail Oriented - Accurately process and record information ensuring data integrity Demonstrate excellent time management skills, prioritizing and handling multiple tasks at the same time Job Type:
Full-time Pay:
$20.
00 - $22.
00 per hour
Benefits:
Flexible schedule Health insurance Paid time off Schedule:
Monday to Friday Ability to commute/relocate:
Eugene, OR 97401:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
Have you worked in a professional office setting?
Experience:
CRM software:
3 years (Required) Customer service:
4 years (Required) Work Location:
Hybrid remote in Eugene, OR 97401.
Estimated Salary: $20 to $28 per hour based on qualifications.
Customer Support Reporting Location:
Hybrid Weekly Hours:
40 Weekly Shift:
Mon-Thurs, in-office work hours 9am - 1pm, Fri work from home Hourly Rate:
$20.
00 - $22.
00 (DOE) Essential Functions & Duties:
Create sales funnel pages, social media ads, and account location (i.
e.
dashboard) for clients, as well as a variety of client-facing documents and videos.
Must have personal facebook account and Oregon Drivers License Communicate with clients and provide support during the onboarding process Work independently and collaboratively to resolve client concerns Serve as a liaison between clients and upper management Provide exceptional client support via chat, email, video, and phone channels Offer solutions quickly and be conscious of their time as well as your own Special projects and other duties as assigned This job is for you if:
You're outgoing and enjoy speaking with and assisting others You're a self-starter with a great attitude who enjoys solving problems and taking on challenges You take ownership of your role and demonstrate your value through dependability and work ethic You're willing to put in the time and effort it takes to develop yourself and grow in your role You can think on your feet, enjoy learning new things and researching using online tools You communicate clearly and listen carefully.
You can explain just about anything to anyone, and you're capable of successfully providing solutions through chat, email, video, and phone.
You're organized and capable of tracking multiple tasks simultaneously Job Requirements:
Experience with Microsoft Office Suite required.
Experience with Meta (Facebook/IG) Ads Management preferred.
Minimum of two years' experience in a customer relations role required.
Must be able to attend quarterly team meetings in the Eugene/Springfield area.
Dependable, reliable, and trustworthy Friendly and professional - explain and educate clients in a helpful way Interest in learning - become the subject matter expert people rely on Excellent verbal and written communication Ability to handle confidential information Organized and Detail Oriented - Accurately process and record information ensuring data integrity Demonstrate excellent time management skills, prioritizing and handling multiple tasks at the same time Job Type:
Full-time Pay:
$20.
00 - $22.
00 per hour
Benefits:
Flexible schedule Health insurance Paid time off Schedule:
Monday to Friday Ability to commute/relocate:
Eugene, OR 97401:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
Have you worked in a professional office setting?
Experience:
CRM software:
3 years (Required) Customer service:
4 years (Required) Work Location:
Hybrid remote in Eugene, OR 97401.
Estimated Salary: $20 to $28 per hour based on qualifications.
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