Lead Medical Support Assistant
SummaryRoseburg VA Medical center is looking to fillLead Medical Support Assistant positions ant the Roseburg and Eugene Locations.
The list generated from this announcement can be used up to 90 days to fill any additional vacancies that may arise.
This job is open to Internal to an agencyCurrent federal employees of this agency.
The publicU.
S.
Citizens, Nationals or those who owe allegiance to the U.
S.
VideosDutiesThe Lead MSA is responsible for the coordination of MSA assignments and workflow, especially in an interdisciplinary unit.
The Lead MSA is responsible for daily workload assessments, assigning work, and assuring proper staffing coverage; evaluating training records; and determining training needs of MSAs to provide support across interdisciplinary settings.
The Lead assists the unit with complex and non-standard procedures, including clinical flow processes related to access to care across multiple clinics, inpatient/outpatient, specialties, and/or community resources.
The duties of this position include but are not limited to the following:
Advises clinical staff on current administrative processes.
Uses Electronic Health Record (EHR) in conjunction with approved scheduling software to view, process and schedule orders.
Recommends changes to existing clinic procedures based on current administrative guidelines.
Enters/updates or verify insurance information per VHA policies and directives.
Assist and train other Medical Support Assistants as needed.
Provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model.
Coordinates with the patient care team to review clinic appointment availability and utilization to ensure that schedules are closely monitored o effectively support the needs of the clinics Communicates with other agencies, departments, and non-VA medical facilities; prepare correspondence, manage follow-up care such as consults, tests, etc.
Processes incoming secure messaging, coordinate with care team, participate in team huddles and team meetings Sets priorities and deadlines, identify incomplete encounters and communicate findings, reinforce the plan of care, enter appropriate information into the electronic record Monitors pre-appointment information and/or requirements, verifies and validates accuracy in patient systems Provides guidance to staff members, to include changes in policies and procedures; creating and maintaining employee work schedules Acts as a liaison among MSA staff, patients, and other interdisciplinary staff to resolve day to day conflicts.
Work Schedule:
Typical tour of duty is Monday-Friday 8am-4:
30pm however shifts could include, Weekdays & Weekends, All Shifts to include Day, Evening, and Night.
Available shifts will be discussed during the interview process.
Telework:
Not Available Permanent Change of Station (PCS):
Not AuthorizedPCS Appraised Value Offer (AVO):
Not AuthorizedFinancial Disclosure Report:
Not requiredRequirements Conditions of Employment You must be a U.
S.
Citizen to apply for this job.
Selective Service Registration is required for males born after 12/31/1959.
Must be proficient in written and spoken English.
You may be required to serve a probationary period.
Subject to background/security investigation.
Selected applicants will be required to complete an online onboarding process.
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See Additional Information below for details.
QualificationsTo qualify for this position, applicants must meet all requirements within 30 days of this announcement closing sateBasic Requirements:
United States Citizenship:
Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
English Language Proficiency.
MSAs must be proficient in spoken and written English in accordance with VA Handbook 5005, part II, chapter 3, section A, paragraph 3j Specialized Experience must possess one year of specialized experience equivalent to the GS-6 grade level (1) collaborating with medical clinicians across multiple disciplines, scheduling interdisciplinary appointments, and possessing an advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community OR (2) providing staff development and training, delegating responsibilities/assigning workload to other staff members, following up on issues, and reviewing and monitoring data to ensure reports are complete and accurate.
Resume must include hours per week for work experience credit.
Candidates must demonstrate the KSAs below:
1.
Advanced knowledge of medical terminology and a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or community resources.
2.
Ability to utilize numerous advanced patient care systems in support of multiple clinics in an interdisciplinary setting.
3.
Ability to organize work, set priorities, and delegate tasks/responsibilities in order to meet deadlines.
4.
Skill in communicating with individuals to obtain the desires effect and coordinating with a variety of interdisciplinary care team staff.
5.
Ability to provide staff development and training.
6.
Ability to manage staffing requirements, manage workflow priorities, and adjust the flow of work to meet team and patient needs.
This includes the ability to follow-up on pending issues and demonstrate an understanding of the impact if incomplete work across multiple clinics.
References:
VA Handbook 5005/53, Part II, Appendix G45, Medical Support Assistant Qualification Standard, GS-679.
Published August 1, 2019The full performance level of this vacancy is GS 7Physical Requirements:
The work is mostly sedentary but may require periods of standing or walking however, there are no physical requirements for the 0679 Medical support Assistant occupation.
EducationIMPORTANT:
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Education is not used for substitution of experience at the GS 7 level.
Additional informationReceiving Service Credit or Earning Annual (Vacation) Leave:
Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.
Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience.
This credited service can be used in determining the rate at which they earn annual leave.
Such credit must be requested and approved prior to the appointment date and is not guaranteed.
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply.
The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
Pursuant to VHA Directive 1193.
01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.
e.
, medical, religious or pregnancy).
VHA HCPs do not include remote workers who only infrequently enter VHA locations.
If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date.
The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
BenefitsA career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.
WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Your application, resume, C.
V.
, and/or supporting documentation will be verified.
Please follow all instructions carefully.
Errors or omissions may affect consideration for employment.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.
g.
, Peace Corps, AmeriCorps) and other organizations (e.
g.
, professional; philanthropic; religions; spiritual; community; student; social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.
g.
, on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members:
Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
BenefitsA career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
Required DocumentsAs a new or existing federal employee, you and your family may have access to a range of benefits.
Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.
You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
To apply for this position, you must provide a complete Application Package which includes:
Resume The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position.
Please use this checklistto ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.
DD-214/ Statement of Service Disability Letter (VA) Resume SF-15 SF-50/ Notification of Personnel Action Veterans' Preference:
does not pertain to this announcement per the OCHCO bulletin, Annual Determination of Staffing Shortages.
This bulletin is in effect through September 30, 2023.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.
S.
Department of Education in order for it to be credited towards qualifications.
Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.
S.
Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to ApplyAll applicants are encouraged to apply online.
To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:
59 PM (ET) on 08/21/2023 to receive consideration.
To preview the questionnaire click https:
//apply.
usastaffing.
gov/ViewQuestionnaire/12079854.
/> To begin, click Apply Online to create a USAJOBS account or log in to your existing account.
Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.
NOTE:
It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USA JOBS account, https:
//my.
usajobs.
gov/Account/Login, select the Application Status link and then select the more information link for this position.
The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.
Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement.
You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.
Agency contact information Dallas BerryEmail email protected AddressRoseburg VA Medical Center 913 Northwest Garden Valley Boulevard Roseburg, OR 97471 USNext stepsOnce your online application is submitted you will receive a confirmation notification by email.
After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met.
After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.
Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview.
All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications.
Information regarding your application status can be found in the USAJobs Help Center.
NOTE:
Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons.
Wearing a face mask is required when an exemption to the influenza vaccination has been granted.
HCP in violation of this directive may face disciplinary action up to and including removal from federal service.
HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties.
VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities.
HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities.
HPTs may be paid or unpaid and include residents, interns, fellows and students.
HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
Fair and TransparentThe Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Required DocumentsTo apply for this position, you must provide a complete Application Package which includes:
Resume The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position.
Please use this checklistto ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.
DD-214/ Statement of Service Disability Letter (VA) Resume SF-15 SF-50/ Notification of Personnel Action Veterans' Preference:
does not pertain to this announcement per the OCHCO bulletin, Annual Determination of Staffing Shortages.
This bulletin is in effect through September 30, 2023.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.
S.
Department of Education in order for it to be credited towards qualifications.
Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.
S.
Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to ApplyAll applicants are encouraged to apply online.
To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:
59 PM (ET) on 08/21/2023 to receive consideration.
To preview the questionnaire click https:
//apply.
usastaffing.
gov/ViewQuestionnaire/12079854.
/> To begin, click Apply Online to create a USAJOBS account or log in to your existing account.
Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.
NOTE:
It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USA JOBS account, https:
//my.
usajobs.
gov/Account/Login, select the Application Status link and then select the more information link for this position.
The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.
Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement.
You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.
Agency contact information Dallas BerryEmail email protected AddressRoseburg VA Medical Center 913 Northwest Garden Valley Boulevard Roseburg, OR 97471 USNext stepsOnce your online application is submitted you will receive a confirmation notification by email.
After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met.
After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.
Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview.
All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications.
Information regarding your application status can be found in the USAJobs Help Center.
NOTE:
Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons.
Wearing a face mask is required when an exemption to the influenza vaccination has been granted.
HCP in violation of this directive may face disciplinary action up to and including removal from federal service.
HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties.
VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities.
HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities.
HPTs may be paid or unpaid and include residents, interns, fellows and students.
HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
Fair & TransparentThe Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Recommended Skills Administration Confidentiality Registration Electronic Medical Record Hospitalization Perform Clinical Duty Estimated Salary: $20 to $28 per hour based on qualifications.
The list generated from this announcement can be used up to 90 days to fill any additional vacancies that may arise.
This job is open to Internal to an agencyCurrent federal employees of this agency.
The publicU.
S.
Citizens, Nationals or those who owe allegiance to the U.
S.
VideosDutiesThe Lead MSA is responsible for the coordination of MSA assignments and workflow, especially in an interdisciplinary unit.
The Lead MSA is responsible for daily workload assessments, assigning work, and assuring proper staffing coverage; evaluating training records; and determining training needs of MSAs to provide support across interdisciplinary settings.
The Lead assists the unit with complex and non-standard procedures, including clinical flow processes related to access to care across multiple clinics, inpatient/outpatient, specialties, and/or community resources.
The duties of this position include but are not limited to the following:
Advises clinical staff on current administrative processes.
Uses Electronic Health Record (EHR) in conjunction with approved scheduling software to view, process and schedule orders.
Recommends changes to existing clinic procedures based on current administrative guidelines.
Enters/updates or verify insurance information per VHA policies and directives.
Assist and train other Medical Support Assistants as needed.
Provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model.
Coordinates with the patient care team to review clinic appointment availability and utilization to ensure that schedules are closely monitored o effectively support the needs of the clinics Communicates with other agencies, departments, and non-VA medical facilities; prepare correspondence, manage follow-up care such as consults, tests, etc.
Processes incoming secure messaging, coordinate with care team, participate in team huddles and team meetings Sets priorities and deadlines, identify incomplete encounters and communicate findings, reinforce the plan of care, enter appropriate information into the electronic record Monitors pre-appointment information and/or requirements, verifies and validates accuracy in patient systems Provides guidance to staff members, to include changes in policies and procedures; creating and maintaining employee work schedules Acts as a liaison among MSA staff, patients, and other interdisciplinary staff to resolve day to day conflicts.
Work Schedule:
Typical tour of duty is Monday-Friday 8am-4:
30pm however shifts could include, Weekdays & Weekends, All Shifts to include Day, Evening, and Night.
Available shifts will be discussed during the interview process.
Telework:
Not Available Permanent Change of Station (PCS):
Not AuthorizedPCS Appraised Value Offer (AVO):
Not AuthorizedFinancial Disclosure Report:
Not requiredRequirements Conditions of Employment You must be a U.
S.
Citizen to apply for this job.
Selective Service Registration is required for males born after 12/31/1959.
Must be proficient in written and spoken English.
You may be required to serve a probationary period.
Subject to background/security investigation.
Selected applicants will be required to complete an online onboarding process.
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See Additional Information below for details.
QualificationsTo qualify for this position, applicants must meet all requirements within 30 days of this announcement closing sateBasic Requirements:
United States Citizenship:
Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
English Language Proficiency.
MSAs must be proficient in spoken and written English in accordance with VA Handbook 5005, part II, chapter 3, section A, paragraph 3j Specialized Experience must possess one year of specialized experience equivalent to the GS-6 grade level (1) collaborating with medical clinicians across multiple disciplines, scheduling interdisciplinary appointments, and possessing an advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community OR (2) providing staff development and training, delegating responsibilities/assigning workload to other staff members, following up on issues, and reviewing and monitoring data to ensure reports are complete and accurate.
Resume must include hours per week for work experience credit.
Candidates must demonstrate the KSAs below:
1.
Advanced knowledge of medical terminology and a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or community resources.
2.
Ability to utilize numerous advanced patient care systems in support of multiple clinics in an interdisciplinary setting.
3.
Ability to organize work, set priorities, and delegate tasks/responsibilities in order to meet deadlines.
4.
Skill in communicating with individuals to obtain the desires effect and coordinating with a variety of interdisciplinary care team staff.
5.
Ability to provide staff development and training.
6.
Ability to manage staffing requirements, manage workflow priorities, and adjust the flow of work to meet team and patient needs.
This includes the ability to follow-up on pending issues and demonstrate an understanding of the impact if incomplete work across multiple clinics.
References:
VA Handbook 5005/53, Part II, Appendix G45, Medical Support Assistant Qualification Standard, GS-679.
Published August 1, 2019The full performance level of this vacancy is GS 7Physical Requirements:
The work is mostly sedentary but may require periods of standing or walking however, there are no physical requirements for the 0679 Medical support Assistant occupation.
EducationIMPORTANT:
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Education is not used for substitution of experience at the GS 7 level.
Additional informationReceiving Service Credit or Earning Annual (Vacation) Leave:
Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.
Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience.
This credited service can be used in determining the rate at which they earn annual leave.
Such credit must be requested and approved prior to the appointment date and is not guaranteed.
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply.
The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
Pursuant to VHA Directive 1193.
01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.
e.
, medical, religious or pregnancy).
VHA HCPs do not include remote workers who only infrequently enter VHA locations.
If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date.
The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
BenefitsA career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.
WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Your application, resume, C.
V.
, and/or supporting documentation will be verified.
Please follow all instructions carefully.
Errors or omissions may affect consideration for employment.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.
g.
, Peace Corps, AmeriCorps) and other organizations (e.
g.
, professional; philanthropic; religions; spiritual; community; student; social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.
g.
, on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members:
Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
BenefitsA career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
Required DocumentsAs a new or existing federal employee, you and your family may have access to a range of benefits.
Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.
You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
To apply for this position, you must provide a complete Application Package which includes:
Resume The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position.
Please use this checklistto ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.
DD-214/ Statement of Service Disability Letter (VA) Resume SF-15 SF-50/ Notification of Personnel Action Veterans' Preference:
does not pertain to this announcement per the OCHCO bulletin, Annual Determination of Staffing Shortages.
This bulletin is in effect through September 30, 2023.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.
S.
Department of Education in order for it to be credited towards qualifications.
Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.
S.
Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to ApplyAll applicants are encouraged to apply online.
To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:
59 PM (ET) on 08/21/2023 to receive consideration.
To preview the questionnaire click https:
//apply.
usastaffing.
gov/ViewQuestionnaire/12079854.
/> To begin, click Apply Online to create a USAJOBS account or log in to your existing account.
Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.
NOTE:
It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USA JOBS account, https:
//my.
usajobs.
gov/Account/Login, select the Application Status link and then select the more information link for this position.
The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.
Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement.
You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.
Agency contact information Dallas BerryEmail email protected AddressRoseburg VA Medical Center 913 Northwest Garden Valley Boulevard Roseburg, OR 97471 USNext stepsOnce your online application is submitted you will receive a confirmation notification by email.
After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met.
After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.
Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview.
All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications.
Information regarding your application status can be found in the USAJobs Help Center.
NOTE:
Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons.
Wearing a face mask is required when an exemption to the influenza vaccination has been granted.
HCP in violation of this directive may face disciplinary action up to and including removal from federal service.
HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties.
VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities.
HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities.
HPTs may be paid or unpaid and include residents, interns, fellows and students.
HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
Fair and TransparentThe Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Required DocumentsTo apply for this position, you must provide a complete Application Package which includes:
Resume The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position.
Please use this checklistto ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.
DD-214/ Statement of Service Disability Letter (VA) Resume SF-15 SF-50/ Notification of Personnel Action Veterans' Preference:
does not pertain to this announcement per the OCHCO bulletin, Annual Determination of Staffing Shortages.
This bulletin is in effect through September 30, 2023.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.
S.
Department of Education in order for it to be credited towards qualifications.
Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.
S.
Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to ApplyAll applicants are encouraged to apply online.
To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:
59 PM (ET) on 08/21/2023 to receive consideration.
To preview the questionnaire click https:
//apply.
usastaffing.
gov/ViewQuestionnaire/12079854.
/> To begin, click Apply Online to create a USAJOBS account or log in to your existing account.
Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.
NOTE:
It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USA JOBS account, https:
//my.
usajobs.
gov/Account/Login, select the Application Status link and then select the more information link for this position.
The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.
Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement.
You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.
Agency contact information Dallas BerryEmail email protected AddressRoseburg VA Medical Center 913 Northwest Garden Valley Boulevard Roseburg, OR 97471 USNext stepsOnce your online application is submitted you will receive a confirmation notification by email.
After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met.
After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.
Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview.
All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications.
Information regarding your application status can be found in the USAJobs Help Center.
NOTE:
Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons.
Wearing a face mask is required when an exemption to the influenza vaccination has been granted.
HCP in violation of this directive may face disciplinary action up to and including removal from federal service.
HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties.
VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities.
HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities.
HPTs may be paid or unpaid and include residents, interns, fellows and students.
HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
Fair & TransparentThe Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Recommended Skills Administration Confidentiality Registration Electronic Medical Record Hospitalization Perform Clinical Duty Estimated Salary: $20 to $28 per hour based on qualifications.
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