Receptionist/Administrative Assistant
Boone Insurance Associates (BIA) Boone Insurance Associates (BIA) Eugene, OR Eugene, OR Full-time Full-time $17 - $18 an hour $17 - $18 an hour 12 days ago 12 days ago 12 days ago The Receptionist/Admin opening is an office-based role located near 5th Street Market, in a Health Insurance Brokerage that has been serving the Oregon health and life insurance market for over 30 years.
The admin team plays a vital role in maintaining BIA's excellent customer service brand.
We are currently seeking a motivated individual who is interested in developing their skillset and contributing to a team of professionals.
Eligible employees enjoy an annual generous benefits package of paid time off, 10 hours of paid volunteer time, fourteen paid company holidays, $6,300 toward health benefits as well as fully funded employee dental insurance, disability, and life insurance upon successful completion of their sixty-day probationary period.
In addition, the option to participate in a company-matching Simple IRA Plan is available following two years of employment.
Annual Incentive Bonus rewarded upon revenue goals being met, eligibility requirements apply.
Primary Responsibilities Greet clients and walk-ins in a friendly and professional manner.
Provide excellent customer service via in-person appointments, telephone calls, and e-mail Courteously answer and direct phone lines Maintain timely and accurate notes and records for all client interactions in BIA CRM Schedule appointments and light filing Process incoming and outgoing mail Scan paper documents into system, enter relevant data and forward as needed Maintain breakroom, make coffee, and order office supplies Open and close office Monday through Friday Complete projects as assigned Attend all trainings as assigned by Lead Collaborate with insurance carrier partners to effectively service agents Accurately process and post agent commissions received from insurance carriers Work closely with area agents on carrier contracts, licensing, and certification Provide online and in-person contracting and commissions support for licensed insurance agents Qualifications and Education Requirements Minimum of two years of professional office experience, health insurance industry preferred, not required Pass drug screen and background check High school diploma or equivalent degree required; college coursework preferred Detail-oriented and have a high level of proficiency with data entry Comfortable processing paperwork ensuring data is accurate and HIPAA guidelines are followed Advanced computer skills, including MS Teams, Excel, Word, Adobe, Outlook, and search engines Ability to quickly learn new computer programs Effectively follow manual processes Excellent ability to read and comprehend both written and spoken English and communicate clearly and professionally Excellent people skills and comfort working in a team-based office culture Must be self-motivated and confident with a high level of problem-solving abilities Job Type:
Full-time Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Schedule:
8 hour shift Monday to Friday Application Question(s):
Thank you for applying for our job opening.
Please complete the 2 Indeed Assessments (Excel and Interpersonal Skills Assessments) that will be emailed to you by Indeed after you finish applying.
All applicants who score within the defined range will be sent a copy of our job application.
Completing the app and returning it is required to be considered for this role.
We look forward to hearing from you! Ability to Relocate:
Eugene, OR 97401:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
The admin team plays a vital role in maintaining BIA's excellent customer service brand.
We are currently seeking a motivated individual who is interested in developing their skillset and contributing to a team of professionals.
Eligible employees enjoy an annual generous benefits package of paid time off, 10 hours of paid volunteer time, fourteen paid company holidays, $6,300 toward health benefits as well as fully funded employee dental insurance, disability, and life insurance upon successful completion of their sixty-day probationary period.
In addition, the option to participate in a company-matching Simple IRA Plan is available following two years of employment.
Annual Incentive Bonus rewarded upon revenue goals being met, eligibility requirements apply.
Primary Responsibilities Greet clients and walk-ins in a friendly and professional manner.
Provide excellent customer service via in-person appointments, telephone calls, and e-mail Courteously answer and direct phone lines Maintain timely and accurate notes and records for all client interactions in BIA CRM Schedule appointments and light filing Process incoming and outgoing mail Scan paper documents into system, enter relevant data and forward as needed Maintain breakroom, make coffee, and order office supplies Open and close office Monday through Friday Complete projects as assigned Attend all trainings as assigned by Lead Collaborate with insurance carrier partners to effectively service agents Accurately process and post agent commissions received from insurance carriers Work closely with area agents on carrier contracts, licensing, and certification Provide online and in-person contracting and commissions support for licensed insurance agents Qualifications and Education Requirements Minimum of two years of professional office experience, health insurance industry preferred, not required Pass drug screen and background check High school diploma or equivalent degree required; college coursework preferred Detail-oriented and have a high level of proficiency with data entry Comfortable processing paperwork ensuring data is accurate and HIPAA guidelines are followed Advanced computer skills, including MS Teams, Excel, Word, Adobe, Outlook, and search engines Ability to quickly learn new computer programs Effectively follow manual processes Excellent ability to read and comprehend both written and spoken English and communicate clearly and professionally Excellent people skills and comfort working in a team-based office culture Must be self-motivated and confident with a high level of problem-solving abilities Job Type:
Full-time Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Schedule:
8 hour shift Monday to Friday Application Question(s):
Thank you for applying for our job opening.
Please complete the 2 Indeed Assessments (Excel and Interpersonal Skills Assessments) that will be emailed to you by Indeed after you finish applying.
All applicants who score within the defined range will be sent a copy of our job application.
Completing the app and returning it is required to be considered for this role.
We look forward to hearing from you! Ability to Relocate:
Eugene, OR 97401:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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