Office Specialist 1
Company Name:
University of Oregon
The University of Oregon Department of Parking and Transportation invites applications for a full-time Office Specialist 1.
The Department of Parking and Transportation Services provides parking options and promotes transportation alternatives for faculty, staff, students and visitors at the University of Oregon. The department is responsible for managing and maintaining approximately 4000 spaces with over 50 surface lots and one parking garage. The department's mission is to provide equitable and quality services within the scope of available resources.
This is a classified position represented by SEIU local 503, Oregon Public Employees Union.
University of Oregon positions that are at least half-time are eligible for excellent benefits, including health and dental, employer-paid retirement, tuition benefits for employee or an eligible dependent, and sick and vacation leave.
This recruitment is open to any applicant who meets the qualifications listed below.
### TO QUALIFY YOU MUST HAVE:
one year of general clerical experience which included typing, word processing, or other generation of documents; OR
completion of courses or training in Office Technology; OR
an equivalent combination of training and experience.
Required
Qualifications:
Good keyboard skills and knowledge of computer systems.
Strong customer relations skills and ability to communicate effectively with individuals from diverse backgrounds and cultures.
Legible handwriting and printing.
Excellent telephone demeanor.
Accuracy working with numbers and experience providing accounting support.
Ability to handle emergency situations in a professional manner.
Please indicate your clerical skills on the attached Office Support Skill Code Sheet and submit with your applications materials.
Position is subject to criminal background check.
### DUTIES &
Responsibilities:
This position provides clerical, records maintenance, and accounts receivable support for the parking program. Duties include:
greeting customers and answering the telephone, answering questions regarding the parking program and services; providing leadership and instruction to student workers who perform reception functions; explaining rules, processes, and procedures; performing cashiering and permit sales when office is busy; opening and closing office as scheduled.
arranging and coordinating event parking for requests received from UO affiliated individuals and departments; working with UO affiliated individuals, including individuals with limited mobility, and UO departments to establish and maintain reserved parking spaces.
providing information to individuals with parking-related billing questions; gathering information from electronic records and internal documents; determining appropriate action based on departmental policies to resolve problems with citation billings, payments, or charges, and citation and permit deposits, credits, and refunds.
adding, deleting, or adjusting information to maintain accurate, complete, and current data in parking software; requesting account billing adjustments to correct accounting errors, exercising judgment in determining actions necessary to obtain missing information or to correct information; contacting students, faculty, staff, other agencies, or the general public via phone, e-mail, or letter to obtain information to complete processing of documents; completing requests and document charges for construction and visitor parking requests.
processing journal vouchers and invoices for special event parking, construction parking permits, and visitor parking permits; processing journal vouchers for departmental reserved spaces and other journal vouchers; communicating with Office Manager about outstanding invoices.
coordinate monthly charges and payroll billing for faculty/staff permit purchases with UO payroll department; preparing excel reports from parking software, and e-mail UO payroll department with monthly updates; assisting with all payroll-associated questions; running monthly reports from parking software of all student parking permits purchased and charged to student billing; formatting reports and uploading information into Banner Information System; assisting with all student billing-associated questions.
scheduling fingerprinting appointments; processing fingerprints for scheduled and walk-in appointments; maintaining and updating office forms; maintaining and ordering office supplies; updating parking website; counting and recording money from parking payment stations; communicating via 2-way radio with Parking Services Representatives concerning parking issues; resolving parking-related questions by researching citation, owner, and vehicle information; assisting with the decision to ticket, tow, or boot a vehicle; logging all correspondence on radio log.
### WORKING CONDITIONS:
Position requires the ability to leave the indoor environment occasionally and travel across campus to process requests. Requires ability to communicate via 2-way radio.
### SUPPLEMENTAL QUESTIONS:
To assist us in making the selection for this position, please respond to the following questions on a separate sheet(s) of paper. Number your responses to correspond to the questions and describe experience and training related to each item. Make sure experience and training described in your responses are included on your application.
1. This position assists with the organization and management of 4000 spaces, 50 parking lots, and a parking garage used by University students, faculty, departments, visitors, and special events attendees at the Matt Knight Arena and Hayward Field. Please tell us how your previous work or military experiences, skills and/or training has prepared you to successfully accomplish these duties.
2. In addition to the duties described in the question above, this position also maintains a high level of communication and customer service with University affiliates and the public, answering parking related questions and resolving citation concerns. What areas of this position fit well with your strengths? What areas will provide the most challenges?
3. How do you gather, communicate, and follow through with information related to projects you are working on? How do you make sure that all entities associated with the project are well informed and prepared?
### SKILL CODE SHEET:
You must also fill out a skill code sheet for this position. You can pick one up at Human Resources or print one out at
### APPLICATIONS:
Submit all application materials, including Human Resources Job Application form, supplemental questions and other relevant materials by the closing date to:
Human Resources
677 East 12th Ave., Suite 400
5210 University of Oregon
Eugene, OR 97403-5210
Human Resources Job Application must be filled out completely or it will not be accepted. Make sure to keep a copy of your application packet for job interviews.
EO/AA/ADA institution committed to cultural diversity. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status.
Closes: 2014-12-08
Posting: 05259
Classification: C0103
Department: Parking and Transportation
Opens: 2014-11-21
Salary: $11.85 - $16.64 Per hour
Location: EugeneEstimated Salary: $20 to $28 per hour based on qualifications.
University of Oregon
The University of Oregon Department of Parking and Transportation invites applications for a full-time Office Specialist 1.
The Department of Parking and Transportation Services provides parking options and promotes transportation alternatives for faculty, staff, students and visitors at the University of Oregon. The department is responsible for managing and maintaining approximately 4000 spaces with over 50 surface lots and one parking garage. The department's mission is to provide equitable and quality services within the scope of available resources.
This is a classified position represented by SEIU local 503, Oregon Public Employees Union.
University of Oregon positions that are at least half-time are eligible for excellent benefits, including health and dental, employer-paid retirement, tuition benefits for employee or an eligible dependent, and sick and vacation leave.
This recruitment is open to any applicant who meets the qualifications listed below.
### TO QUALIFY YOU MUST HAVE:
one year of general clerical experience which included typing, word processing, or other generation of documents; OR
completion of courses or training in Office Technology; OR
an equivalent combination of training and experience.
Required
Qualifications:
Good keyboard skills and knowledge of computer systems.
Strong customer relations skills and ability to communicate effectively with individuals from diverse backgrounds and cultures.
Legible handwriting and printing.
Excellent telephone demeanor.
Accuracy working with numbers and experience providing accounting support.
Ability to handle emergency situations in a professional manner.
Please indicate your clerical skills on the attached Office Support Skill Code Sheet and submit with your applications materials.
Position is subject to criminal background check.
### DUTIES &
Responsibilities:
This position provides clerical, records maintenance, and accounts receivable support for the parking program. Duties include:
greeting customers and answering the telephone, answering questions regarding the parking program and services; providing leadership and instruction to student workers who perform reception functions; explaining rules, processes, and procedures; performing cashiering and permit sales when office is busy; opening and closing office as scheduled.
arranging and coordinating event parking for requests received from UO affiliated individuals and departments; working with UO affiliated individuals, including individuals with limited mobility, and UO departments to establish and maintain reserved parking spaces.
providing information to individuals with parking-related billing questions; gathering information from electronic records and internal documents; determining appropriate action based on departmental policies to resolve problems with citation billings, payments, or charges, and citation and permit deposits, credits, and refunds.
adding, deleting, or adjusting information to maintain accurate, complete, and current data in parking software; requesting account billing adjustments to correct accounting errors, exercising judgment in determining actions necessary to obtain missing information or to correct information; contacting students, faculty, staff, other agencies, or the general public via phone, e-mail, or letter to obtain information to complete processing of documents; completing requests and document charges for construction and visitor parking requests.
processing journal vouchers and invoices for special event parking, construction parking permits, and visitor parking permits; processing journal vouchers for departmental reserved spaces and other journal vouchers; communicating with Office Manager about outstanding invoices.
coordinate monthly charges and payroll billing for faculty/staff permit purchases with UO payroll department; preparing excel reports from parking software, and e-mail UO payroll department with monthly updates; assisting with all payroll-associated questions; running monthly reports from parking software of all student parking permits purchased and charged to student billing; formatting reports and uploading information into Banner Information System; assisting with all student billing-associated questions.
scheduling fingerprinting appointments; processing fingerprints for scheduled and walk-in appointments; maintaining and updating office forms; maintaining and ordering office supplies; updating parking website; counting and recording money from parking payment stations; communicating via 2-way radio with Parking Services Representatives concerning parking issues; resolving parking-related questions by researching citation, owner, and vehicle information; assisting with the decision to ticket, tow, or boot a vehicle; logging all correspondence on radio log.
### WORKING CONDITIONS:
Position requires the ability to leave the indoor environment occasionally and travel across campus to process requests. Requires ability to communicate via 2-way radio.
### SUPPLEMENTAL QUESTIONS:
To assist us in making the selection for this position, please respond to the following questions on a separate sheet(s) of paper. Number your responses to correspond to the questions and describe experience and training related to each item. Make sure experience and training described in your responses are included on your application.
1. This position assists with the organization and management of 4000 spaces, 50 parking lots, and a parking garage used by University students, faculty, departments, visitors, and special events attendees at the Matt Knight Arena and Hayward Field. Please tell us how your previous work or military experiences, skills and/or training has prepared you to successfully accomplish these duties.
2. In addition to the duties described in the question above, this position also maintains a high level of communication and customer service with University affiliates and the public, answering parking related questions and resolving citation concerns. What areas of this position fit well with your strengths? What areas will provide the most challenges?
3. How do you gather, communicate, and follow through with information related to projects you are working on? How do you make sure that all entities associated with the project are well informed and prepared?
### SKILL CODE SHEET:
You must also fill out a skill code sheet for this position. You can pick one up at Human Resources or print one out at
### APPLICATIONS:
Submit all application materials, including Human Resources Job Application form, supplemental questions and other relevant materials by the closing date to:
Human Resources
677 East 12th Ave., Suite 400
5210 University of Oregon
Eugene, OR 97403-5210
Human Resources Job Application must be filled out completely or it will not be accepted. Make sure to keep a copy of your application packet for job interviews.
EO/AA/ADA institution committed to cultural diversity. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status.
Closes: 2014-12-08
Posting: 05259
Classification: C0103
Department: Parking and Transportation
Opens: 2014-11-21
Salary: $11.85 - $16.64 Per hour
Location: EugeneEstimated Salary: $20 to $28 per hour based on qualifications.
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